April 27, 2016

Careers


Director, Learning & Development – Toronto, ON

Position: Director, Learning & Development

This role will have responsibility for member development in Canada including technology and consulting career paths through on-the-job learning and innovative learning approaches. This role understands the modern learner and is continually focused on how to foster an environment for the members to grow and a culture where self-directed learning is the focus.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Senior Business Planning & Reporting – Toronto, ON

Position: Senior Business Planning & Reporting

Our client is looking to add a Senior Business Planning & Reporting leader to help them improve the patient experience through innovative digital health solutions.

The mandate is to address the need for more cohesive and regular business division and business stream planning. Reporting to the Group Director, Marketing, Strategy and Stakeholder Relations, the successful candidate will provide support and lead activities supporting the business streams in evaluating new functionality and new revenue opportunities. The candidate will also ensure comprehensive and consistent reporting to inform the Executive Team of corporate requirements.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Financial Planner – Toronto, ON

Position: Financial Planner

More information to come.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Director, Commercial Real Estate – Vaughan, ON

Position: Director, Commercial Real Estate

Our client, one of the top 10 Credit Unions in Ontario, is looking for a new Director, Commercial Real Estate.

In this this newly created role you will be a senior member of the commercial team, reporting to the Vice President, Commercial Lending. You will be accountable to assess all new and existing commercial real estate transactions to ensure the appropriate deal structure, pricing, and all deals meet/exceed minimum standards of credit compliance and conditions of credit.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Manager, IT & Telephony Solutions Consultant – Vaughan, ON

Position: Manager, IT & Telephony Solutions Consultant

Our client, one of the Top Telus Business Partners in the GTA, is looking for a Manager, IT & Telephony Solutions Consultant to join their team.

You will partner with a Corporate Account Manager to help grow the business by providing technical support to prospective and existing corporate customer on VoIP phone systems and wireless solutions. You will be a key player to help grow the business and is a great opportunity to make your mark with this successful Dealer.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.


Recently Closed Projects



Bilingual Executive Assistant

Reporting to the Senior Vice President, Human Resources, the EA-Human Resources is responsible for a wide variety of administrative duties in support of the Senior Vice-President of Human Resources, two Human Resource Director and other members of the Human Resources team as required. The position includes typical administrative duties in addition to a wide variety of more complex functions and services.

Job Duties

Anticipates the needs of the SVP-HR and ensures SVP-HR and directors are made aware of issues that require immediate attention.
Utilizes judgment in determining which tasks can be handled and which tasks need to be directed to the SVP, HR management or other members of the organization.
Presents a positive and professional image of the executive office to all levels of management, staff and visitors.
Coordinates the timely preparation and review of correspondence, reports, expenses and presentations in both English and French.
Plans, schedules and coordinates various organizational meetings, training sessions, events and travel arrangements for the SVP-HR and HR Directors.
Receives and screens inbound telephone calls, e-mails, and visitors to the HR executive office; refers and/or redirects calls, e-mails or visitors as applicable
Receives incoming mail; reviews, evaluates and distributes correspondence requiring priority attention of the SVP and directors.
Maintains confidential and specialized files and/or records as well as perceives and deals with sensitive matters while maintaining strict confidentiality.
Manage all administrative functions for the department including but not limited to: completing expense reports, paying invoices, and other monetary duties.
Demonstrates a collaborative attitude with the ability to work independently and take initiative.
Works extended hours as required.
Performs other duties as assigned or required.
Requirements

5+ years of experience providing support at the executive level. Some Human Resources experience is desirable.
Possess a high level of professionalism with ability to handle confidential information with discretion.
Experienced in handling a wide range of administrative and executive support related tasks.
Ability to work independently with little supervision, coordinating projects, setting priorities, and meeting deadlines
Excellent calendar management skills, including the coordination of meetings
Strong knowledge of MS Office, including Word, Excel, Outlook and PowerPoint
Experience preparing executive-level meeting materials, including PowerPoint presentations
Must be exceedingly well organized, flexible, and enjoy the administrative challenges of supporting a busy executive
Must have exceptional written, verbal communication and interpersonal skills, and strong decision making ability
Must possess a professional phone demeanor and customer service attitude
Exceptional attention to detail including thoroughness and strong follow-up
Must possess the ability to interact with staff at all levels in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient Advanced skills in MS Office are required.
Bilingual (English / French) is required along with the ability to complete French/English translations. Spanish would be an asset.
High level of proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.



Product Manager – Toronto, ON

Position: Product Manager

Our client is focused on further enhancing patient access to care, engagement and experience through enabling technologies. Through this program, Canadians will experience greater control and convenience in their interactions with the health system which will lead to improved patient self-management and health outcomes.

The Product Manager leads the product management function ensuring the delivery of products and services that will be highly successful in the marketplace. The role requires visioning, strategic thinking, business acumen, entrepreneurial perspective and passion to drive innovative ideas from concept to highly valued products and services.

The Product Manager will occupy a middle ground between business stakeholders and technical product teams. The Product Manager is a key contributor to the Digital Health near and long-term goals. The incumbent will work closely with senior leaders and multi-disciplinary team members to create and contribute to a culture of innovation, inclusiveness and success.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Talent Acquisition Leader – Toronto, ON

Position: Talent Acquisition Leader

Join a dynamic, fast paced and collaborative IT Consulting Firm. The Talent Acquisition team build trusted advisor relationships with their business leaders and manage key relationships with each of the Talent Acquisition Leads to support the business on current and future resource requirements.

Reporting to the Director of Talent Acquisition for Canada, this role will have people leadership, internal client relationship management and also manage key senior recruitment needs for the Toronto business units.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Estimator / Project Manager – Greater Toronto Area

Position: Estimator / Project Manager – Greater Toronto Area

Our client, a leading service provider in the construction service industry, has an opening for an Estimator/Project Manager to join their team. They are looking for an Estimator/Project Manager that will identify key infrastructure projects related to the concrete cutting industry, estimate and bid these opportunities, manage said projects to completion while maintaining appropriate document and financial controls.

The successful candidate will be a determined self-starter who is highly out-going, expected to be socially-poised when interacting with clients, must have the ability to work independently and be eager to execute a high volume of personal client interactions.

To apply, please forward your resume to rgudino@talentadvisory.ca.



Account Manager – Greater Toronto Area

Position: Account Manager – Greater Toronto Area

Our client, a leading service provider in the construction service industry, is looking for an experienced Account Manager to join their team.  They are looking for a fast paced and energetic individual to support existing clients and develop new opportunities within the industry.

The successful candidate will be a determined self-starter who is highly out-going, expected to be socially-poised when interacting with clients, must have the ability to work independently and in a team environment, and be eager to execute a high volume of personal client interactions. At the same time, the candidate must be diligent and thorough in planning, developing, coordinating and managing onsite construction engineering activities for all projects.

To apply, please forward your resume to rgudino@talentadvisory.ca.



Group Director, Digital Health Engagement and Marketing - Toronto, ON

Position: Group Director, Digital Health Engagement and Marketing

Our client, a national organization that helps the development, adoption and effective use of digital health solutions across Canada, is looking to hire a Group Director, Digital Health Engagement and Marketing. Reporting to the VP, Digital Health Engagement and Marketing, the successful candidate will collaborate across all business units to coordinate internal and external stakeholder engagement. The incumbent is customer focused, thinks outside the box, and delivers on all components of the stakeholder and communication engagement strategy achieving desired business results.

As the ideal candidate, you bring strong experience developing and managing stakeholder engagement frameworks, building brand, implementing and overseeing communications and content delivery, leading and managing a team, and contributing to the successful delivery of products through effective stakeholder engagement.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Engineering Sales & Project Management Representative - USA

Position: Engineering Sales & Project Management Representative

Our client, an industry leader in the paint/coatings industry, is looking to hire an Engineering Sales & Project Management Representative. The objective for the position is to create opportunities for sales through specification development, project and opportunity intelligence gathering, project management, communication, and working the commercial team through to their success on large new construction and large capital projects.  The successful candidate will work within but not limited to a defined territory and shall be responsible for specification and project related activities within the assigned select group of specifying owners, architects and engineers.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Technical Sales and Service Supervisor - Guelph, ON

Position: Technical Sales and Service Supervisor

Our client, a global leader in the paint industry, is looking to hire a Technical Sales and Service Leader to manage their #1 customer in the automotive division. The successful candidate will be responsible for providing technical sales and service by leading a team to achieve maximum customer service and product performance.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Executive Director – Association of Professional Geoscientists of Ontario

Position: Executive Director – Association of Professional Geoscientists of Ontario

The APGO has an immediate opening for an Executive Director.  This challenging position is responsible for the operation of the Association in accordance with the policies, processes, strategic plan, and direction of the APGO Council.

The APGO governs the practice of professional geoscience in Ontario and reports to the Minister of Northern Development and Mines. The legislation protects the public and investors by establishing a regulated association of geoscientists with the power to admit only qualified persons, to encourage continuing professional competence, to discipline members for professional misconduct and to prevent unqualified individuals from practicing. Our association has approximately 4000 professional members and has been in existence since 2000.

Key responsibilities include overseeing the day-to-day oversight and operation of the APGO, including:

  • Monitoring the APGO’s observance to its Act, Regulations and By-laws;
  • Providing direction to staff, committees and volunteers;
  • Developing the annual budget and operational plans;
  • Liaising with  stakeholders;
  • Participate with Council in the development of the Strategic Plan;
  • Promote continuing professional development for staff and members;
  • Participating and representing the Association on internal and external committees/meetings; and,
  • Other responsibilities, as required by the Council from time to time.

This position requires strong leadership, management and financial skills.  A general understanding of the geoscience practice and experience with government relations is preferred. The ability to assess and interpret legislation, regulations, policies and standards is an asset.

Qualified professionals are invited to contact Rachelle Cushing without delay for further information and further Job Posting information:

Rachelle Cushing | Managing Director
rachelle.cushing@talentadvisory.ca
647-406-3020



Commercial Territory Manager – Manitoba

Position: Commercial Territory Manager

This sales position is accountable for the development of profitable new business.  The CTM will work in partnership with assigned territory managers, utilizing existing and new distributors to accomplish growth objectives.  Accountability management and overall supervision will be provided by the Regional Sales Manager.  The CTM will spend 100% of his/her available time on sales growth and account maintenance.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Commercial Territory Manager – Alberta

Position: Commercial Territory Manager

This sales position is accountable for the development of profitable new business.  The CTM will work in partnership with assigned territory managers, utilizing existing and new distributors to accomplish growth objectives.  Accountability management and overall supervision will be provided by the Regional Sales Manager.  The CTM will spend 100% of his/her available time on sales growth and account maintenance.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



National Key Accounts – Mississauga, ON

Position: National Key Accounts

The successful candidate will develop new opportunities in the OEM manufacturer segment and grow existing customer business in North America, in addition to implementing an OEM strategy through each defined market.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Talent Acquisition Leader – Ottawa, ON

Position: Talent Acquisition Leader

Great opportunity to join a dynamic, fast-paced and collaborative environment. The successful candidate will build trusted advisor relationships with the business leaders, manage key relationships with each of the Talent Acquisition Leads to support the business on current and future resource requirements. Reporting to the Director of Talent Acquisition for Canada, this role will have people leadership, internal client relationship management and also manage key senior recruitment needs for the Ottawa business units.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Talent Acquisition Leader – Montreal, PQ

Position: Talent Acquisition Leader

Great opportunity to join a dynamic, fast-paced and collaborative environment. The successful candidate will build trusted advisor relationships with the business leaders, manage key relationships with each of the Talent Acquisition Leads to support the business on current and future resource requirements. Reporting to the Director of Talent Acquisition for Canada, this role will have people leadership, internal client relationship management and also manage key senior recruitment needs for the Montreal business units.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Regional Sales Manager - Vancouver, BC

Position: Regional Sales Manager

My client, a global supplier of paints, coatings, optical products, specialty materials, glass and fiberglass, is looking to hire a Regional Sales Manager.

MANDATE:

Achieve all sales objectives for an assigned territory, account or set of accounts by successfully maintaining existing business and successfully developing new business

ACCOUNTABILITIES:

  • Achieve annual sales plans for sales growth and key sales objectives managing costs, receivables, and expenses within required targets.
  • Generate profitable new business through aggressive use of market data, prospecting and orchestration of company’s resources.
  • Maintain technical competence including product technologies, application techniques, and regulatory issues which impact the business and customers.
  • Sustain a high level of successful closure rates on qualified leads.
  • Actively communicate market and competitor knowledge to the appropriate members of the sales, programs or marketing teams so that trends, opportunities, and threats can be identified and actively acted upon.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



HR Advisor – Burlington, ON

Position: HR Advisor

Currently seeking a dynamic and experienced HR Advisor. Reporting to the Department Manager, the HR Advisor will provide generalist human resources support to their assigned client group. The HR Advisor has responsibility for identifying organizational needs and developing, delivering, administering and monitoring the effectiveness of human resource initiatives. Service is delivered in a fashion which builds organizational capacity and supports a competitive business advantage for the organization. Coaching and guidance provided are aligned with Terrapure’s values and philosophy. The ideal candidate will have a strong business sense which allows them to anticipate, understand and provide business solutions in the areas of staffing, employee relations, training, compensation, disability management and other key areas of HR.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



National Sales Manager – Mississauga, ON

Position: National Sales Manager 

This position is responsible for the achievement of sales and marketing goals of a major automotive OEM partner. The National Sales Manager (NSM) will oversee a team of Regional Product Managers (RPMs) and work across the organization to provide the resources and guidance necessary to drive sales performance, dealer training and excellent customer service. The NSM will use his/her product knowledge and training skills to support and develop their assigned RPMs in order to maximize productivity within their assigned territory. 

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Regional Product Manager – Montreal, PQ

Position: Regional Product Manager

The Regional Product Manager supports a major OEM automaker relationship, the OEM’s retail dealerships, and related staff with Safe-Guard Product and Services Training and Sales Advisory Services.  The Regional Product Manager will use his/her product knowledge and training skills to maximize productivity and results throughout multiple client locations in an assigned territory.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Manager, Business Insights - Rougemont, PQ

Position: Manager, Business Insights

My client, a CPG company in the alcohol category, is looking to hire a bilingual Manager, Business Insights. 

This position will act as process owner related to all Strategic Insights and Category Management functions of the Sales team for Eastern Canada including Quebec, New Brunswick, Nova Scotia, Newfoundland, and PEI. This includes but is not limited to developing Eastern Canada’s Category Management Strategy, Shopper Insights Strategy, and acting as a liaison for the sales team in IT related projects (bridging any technical gaps with IT). The position will act as the main sales team link to the Supply Chain and Finance department for outward market data to help keep watch of Market Scan data and the link to shipments.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Category Analyst - Rougemont, PQ

Position: Category analysts

My client, a CPG company in the alcohol category, is looking to hire a bilingual Category Analyst. 

As a Category Analyst, you will be supporting the sales team by providing strategic recommendations based on the review of the categories to help develop the Eastern Canada’s Category Management Strategy. The company has great benefits, competitive wages and the opportunity to work from home 2-3 days a week. 

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



PI Release Manager - Mississauga, ON

Position: PI Release Manager

My client, a Top 100 Employer in Canada, is looking to hire a PI Release Manager.

As a key member of the IT Division, the PI Release Manager plays a critical leadership role in the delivery of successful technology solutions that support business growth and innovation.

As a member of the Program Management Department, lead and manage the PI Release Planning (Agile Release Train) ceremonies, artifacts, and related activities required to deliver shared business value.

Embrace, promote, model, mentor and evolve Scaled Agile Framework (SAFe), Scrum, Innovation, LEAN, and Agile principles throughout the entire IT Division and even into the rest of the organization.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Compensation and HRIS Manager - Mississauga, ON

Position: Compensation and HRIS Manager

My client is a leading producer and marketer of wine and wine related products, with operations in British Columbia, Ontario, and Quebec. 

The successful candidate:

  • Partners with and acts as an internal consultant to management and HR Business Partners on a variety of compensation and HRIS related matters.
  • Leads team that oversees the technical end of various compensation projects to review base pay, recognition rewards, short and long term incentive programs, merit, pay adjustments, job analysis, and other compensation related topics.
  • Creates, organizes, maintains and recommends improvements to the job evaluation structure. Ensures the program meets the changing needs of the company while ensuring the process meets pay equity & other legislative requirements.
  • Regularly analyzes the market competitiveness and cost-effectiveness of the compensation plans to ensure the competitiveness and fairness of Total Reward designs, policies and practices in order to attract, engage and retain top talent.
  • Manages the strategic direction of new and enhanced HRIS initiatives; overall project management, requirements, acceptance testing, configuration, and implementation.
  • Keeps abreast of legislation, trends, advances and/or new technology and makes recommendations for changes and improvements and maintains a working knowledge of provincial legislation that may affect compensation and HRIS policies.
  • Manages team projects in support of strategic objectives, HRIS and compensation initiatives, partnering with management and Human Resource Management Team to achieve results.

Education/Experience:

  • BA with a focus on quantitative analysis coursework and a minimum of 6 years of progressively responsible compensation/HRIS experience.
  • MBA preferred.

Required Skills:

  • Certified Compensation Professional (CCP) or CHRL.
  • Knowledge of, and experience with, compensation principles and concepts, compensation analysis and consulting, including market pricing, compensation plan/structure design, job evaluation and grading.
  • Experience with cloud-based HCM/HR systems a strong asset (UltiPro/Workday).
  • Strong quantitative/qualitative analytical skills.
  • Strong knowledge of and experience with statistical tools including SPSS, SAS, R and E-Views.
  • Advanced Excel and Access skills with the ability to quickly create and modify complex reports, spreadsheets, and databases.
  • Less than 10% commercial travel required. 
To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Executive Director (Healthcare) - Vaughan, ON

Position: Executive Director (Healthcare)

Building upon 20+ years of expertise in hospice palliative care, and the results of its 2015 Needs Assessment, Hospice Vaughan plans to launch a $10-12 million private fundraising campaign to establish a Centre of Excellence for the Delivery of Hospice Palliative Care for the City of Vaughan. This initiative will expand Hospice Vaughan’s existing services, delivered both in-home and through its current Woodbridge facility to hospice palliative clients and their families. It will also include a 10-bed residential hospice, in addition to state-of-the-art facilities for hospice palliative care research and teaching. The Centre will fill a huge need in Vaughan and surrounding areas for hospice palliative care while providing both a sensitive and cost-effective response to members of the community nearing the end of life.

Hospice Vaughan is looking for an Executive Director to be responsible for establishing and executing major goals and objectives for the organization. They will implement policies established by the Board of Directors and provide leadership, direction, and guidance of Hospice Vaughan’s activities. The successful candidate will analyze and evaluate the effectiveness of all organization operations and develop and maintain organizational structure and effective personnel. The Executive Director will coordinate major activities through subordinates and appraise assigned personnel. They will also represent Hospice Vaughan to regulatory bodies, other agencies, community and civic organizations, donors, funders and supporters, and the general public. 

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Instructional Designer & Delivery Advisor (Financial Services) – Toronto, ON

Position: Instructional Designer & Delivery Advisor (Financial Services)

Great opportunity to join one of the Leading Financial Services organizations and help them with a large system transformation that has been the focus for the last 3 years. The Instructional Design and Delivery Advisor, Support Services, will be responsible for assessing, designing, developing, evaluating and facilitating dynamic technical and business skills training. The right candidate will be responsible for the creation and updating of existing training content and materials on an on-going basis and will support the developmental goals and priorities of the division.  The position ensures that all content produced is instructionally sound and effective for the target audience. 
 
DUTIES AND RESPONSIBILITIES:
  1. Plan, organize, design and implement comprehensive training content in response to policy, administrative or system changes.  Design/Development of content can include graphical interfaces, learning objects, animations, video, audio/and or images for educational activity. 
  2. Develop and maintain knowledge sharing relationship with internal and external clients to manage and resolve business process issues.
  3. Review, design and evaluate operations, programs, processes and/or practices and provide analysis and solutions for quality and effectiveness. This includes collaborating with other departments in HOOPP such as Marketing & Communications and Government Stakeholder Relations.
  4. Help create, maintain and contribute to a collection of Administration Knowledge on our Knowledge Management solution (e.g. video library, job aids, manuals and FAQs).
  5. Manage and coordinate projects as required by ongoing business developments, such as systems releases training and development, and transition management initiatives.
  6. Participate in business impact assessment and post-implementation review activities by representing the line of business, as required.
  7. Prepare and present training courses to improve employee capabilities. Evaluate learner understanding, and report findings to management.
  8. Prepare and present training for new employee hires and report findings to management.
  1. Analyze how to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless client service.
  1. Participate and support transition initiatives to create a positive work environment. Apply solid instructional design skills, effective learning principles and creativity to course design to engage participants in the learning process.
  2. Create reusable learning objects, templates, and other course material that meet a broad range of instructional needs. 

QUALIFICATIONS: 

  1. University education and/or a combination of equivalent training, education and experience.
  2. Certification in training and instruction design.
  3. Minimum 3 years of experience in the financial services and in conducting adult learning classes.
 
To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Senior Sales Executive (Aerospace) - Montreal, PQ

Position: Senior Sales Executive (Aerospace) – Montreal, PQ

Achieve all sales and market objectives in the major assigned territory (Eastern Canad) and market segment (Aerospace) by personal and direct sales, assurance of proper performance of products, and managing the complete sales function to major accounts or groups of accounts.
Develops and records the product and dollar sales potential of all accounts and prospects within the territory and uses the recorded information to guide sales efforts to obtain the maximum customer and market penetration.
Develops sales strategies that meets and/or exceeds the sales criteria for the function which includes expansion into new product and geographic markets.  Negotiates appropriate contracts that will solidify sales growth with accounts.  
Reports and recognizes developing price trends by market and industry.  Analyzes the impact of price changes on the business and makes the appropriate recommendations.  Works directly with upper management to create and maintain strategies to effectively service and meet sales goals. Develops forecasts for customers and products and advises management of new or changed conditions. 
 
Requirements:
Bachelor’s Degree or an equivalent combination of education and/or experience.
Minimum eight  (8) years experience in a Customer Service role and/or Sales Representative position for higher technical products and markets.
MBA is preferred.  
Must be able to speak, read, write and interpret technical information.
 
To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Clinical Care Director (Healthcare) - Edmonton, AB

Position: Clinical Care Director (Healthcare)

The successful candidate must be a Registered Nurse with experience working in long-term care.  You will manage a team of Clinicians and ensure all residents are receiving the best possible clinical care.  Experience working in an Assisted Living Facility preferred.
 
To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Senior CRM Administrator (Global Not for Profit) - Mississauga, ON

Position: Senior CRM Administrator – Global Not for Profit

My client, a Top 100 Employer, is looking for a Senior CRM Specialist to lead discussions on system upgrades while identifying solutions to enhance business process.  You will work closely with the business to troubleshoot issues as well as recommend infrastructure upgrades.  
 
The successful candidate will have Microsoft Dynamics with 3-5 years of CRM experience.  Opportunity for a flexible, work from home arrangement.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Talent Development Manager (Consumer Packaged Goods) - Mississauga, ON

Position: Talent Development Manager (Consumer Packaged Goods)

As part of the Human Resources organization, this role will support the execution of the organization’s talent strategy. Reporting to the Director, Talent Management, the Manager, Talent Development is responsible for the design and delivery of talent programs nationally.
 
Acting as a strategic business partner, this role analyzes learning and development needs, identifies appropriate training-based solutions, and develops learning frameworks to facilitate achievement of business goals. Additionally, this role will partner in the design and execution of organizational effectiveness initiatives including employee engagement, performance management, recognition, and career and succession planning.
 
Requirements:
 
• Bachelors degree in Human Resources, Adult Education, Organizational Development or closely related field. CHRP and/or CTDP designation is an asset. 
• 5+ years’ experience in a learning or organizational development management role
• Excellent presentation and communication skills
• Demonstrated ability to deliver leadership and soft skills training to all employee levels including senior leaders
• Strong experience conducting performance needs analysis and recommending solutions
• Proven experience designing blended learning solutions, executing and measuring solution effectiveness
• Demonstrated ability to quickly gain credibility and build strong partnerships
• Demonstrated ability to manage multiple, high profile initiatives and competing priorities
• Strategic and creative thinker
• Strong consulting and influencing skills
• Experience using psychological or behavioural assessments in a coaching or leadership capacity is an asset

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Business Development Manager, Software - The Junction, ON

Position: Business Development Manager, Software

You will be a key member of the Business Development team and will work closely with your team members and the Director, Business Development to ensure the growth and continued development of our Partners platform. You will help execute new channel programs with some of our key partners.  

In this position, you will:

  • Identify, qualify and execute on new partnerships, specifically in the financial services industry
  • Develop and execute on a communication strategy and look for ways to continuously build on partner relationships
  • Enable our partners to refer and sell our products as part of their customer offering by training them on our products & services through presentations & demos
  • Create and deliver product-related content in conjunction with product marketing
  • Manage monthly reporting metrics and ensure partnerships are meeting KPIs
Requirements:
  • A minimum of four years in sales and/or strategic account management experience
  • Experience working in, or selling into, the financial services industry
  • You have experience starting partnerships from scratch and moving them along the curve to full revenue engagement
  • You have a background in ISV, platform and community building partnerships
  • You are a great communicator and can easily engage your audience
  • You are ambitious and self-directed

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Portfolio Manager, Ecommerce & Analytics - Mississauga, ON

World Vision Canada (WVC)
Position: Portfolio Manager, Ecommerce & Analytics

The Portfolio Manager, eCommerce and Analytics is part of the Technology and Innovation team and plays a key role in identifying, defining, testing, supporting and prioritizing eCommerce opportunities to ensure the organization priorities are aligned and supported to be successful and is positioned as a digital leader. 

The role supports innovation and growth through the definition, design, and development of website functionality that maximizes revenue, improves customer experience, and enhances brand value. The Portfolio Manager, eCommerce and Analytics will measure and analyze the impact of existing functionality while collaborating with the research and insight team to support developing and executing market competitive research plans to ensure key decisions are based on sound insights and marketplace facts.

• Manage the portfolio lifecycle from concept to launch to ongoing development by prioritizing the product backlog, contributing to sprint planning, collaborating with stakeholders to gather requirements and feedback.   
• Measure and analyze the impact of existing functionality. Identify opportunities to innovate and improve, providing additional benefits to our customers and merchants.    
• Work with Marketing and Innovation to develop new and innovative marketing solutions. 
• Collaborate with design and development teams to ensure our products deliver a best-in-market customer experience that bridges online and mobile channels.   Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.
• Analyze effectiveness of e-commerce and digital publishing environments collectively with our finance and insight teams and make decisions proactively to take advantage of changes in the marketplace or technology.
• Creation of business cases for change.
• UX analysis, development and implementation.
• Gaining insight and driving business decisions using quantitative and qualitative web analytics data.
• Using lean, agile and iterative project management.
• Conducts idea generation, gap identification, feature prioritization, and feature definition for web/mobile products.
• Collaborates with business leads to evaluate financial attractiveness of business opportunities and identify projects that drive key business metrics.

 Job Requirements

• Bachelor Degree preferably in Commerce, Marketing, or Technology.
• Three to five years of new product development experience for online interactive solutions with technical development, UX implementation, management with background knowledge of web/mobile technologies along with take-to-market online products and services.
• Champion and Strong awareness of online technology trends and solutions with the ability to factor into product planning, create strategy and support business objectives.
• Comfort level with advanced web technologies.
• Excellent creative, problem solving and strategic thinking ability with strong analytical skills.
• Proven understanding of industry trends and online best practices.
• Ability to analyze new product development opportunities and make recommendations for ongoing improvement of existing products.
• Proven expertise in developing and implementing innovative online strategies across broad technology and consumer applications.
• Demonstrated experience of working in a matrix environment with competing stakeholder requirements.
• Excellent organizational, interpersonal, communication, conflict management, change management and analytical skills.
• Strong team skills/team player and ability to bring diverse views and communicate/collaborate effectively while establishing partnerships across the organization to achieve organizational objectives.
• Excellent verbal communication skills, public speaking and high level of comfort in speaking to senior management in the organization.
• Passionate about online and where it is going.
• Ability to be a self-starter and maintain a positive attitude in a new and rapidly changing environment.
• Excellent presentation skills; from inception and creation of presentation documents to in person delivery.
• Ability to inspire others to get on board with initiatives and get others invested in the success metrics.

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of over 500 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good: For Children. For Change. For Life.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Director, Digital Technology - Mississauga, ON

World Vision Canada (WVC)
Position: Director, Digital Technology
Reports to: CIO

The Director, Digital Technology is a metrics driven, collaborative and creative problem-solver who understands the value of technology as an enabler for organizational success.  He/She will also establish and evolve a strategic vision for World Vision Canada’s digital technology architecture and strategy across WVC by understanding, leading, collaborating with, and mentoring key business stakeholders in the organization. He/She also leads a small team, and will grow key external partnerships to grow digital technology opportunity areas to support achieving organizational goals.   

RESPONSIBILITIES:

  • Digital Technology Strategy and Architecture:
    • Work with senior business stakeholders understanding their needs and using your industry experience and technical knowledge to understand best options to fulfill these needs and ensure architecture alignment.  
    • Promote, inspire, lead through influence and collaborate with internal stakeholders and external partners to achieve a joint vision.
    • Play a key role in governance and strategic planning of all divisional projects (including role of Portfolio Director in Scaled Agile Framework).
  • Lead a small team of digital technology staff to support digital goals, foster growth, education, and align with best practices.
     
  • Grow Key Digital Opportunity Areas:
    • Grow current digital opportunities including content management, website architecture, search, display, mobile, social media, ecommerce, marketing automation, and CRM (key opportunities may change year to year).
    • This role may also be partly responsible for achieving annual digital acquisition targets.
  • Develop and Grow External Partnerships:
    • Some work is best outsourced to a partner, agency, vendor, or freelancer (e.g. specialized skillset or technology). In these cases, work with your team to create and maintain these key relationships.
    • Work with key digital leaders across WVC, Partnership, and the Digital industry to expand our digital footprint. Lead Digital Technology RFPs.
  • Innovate:
    • Find ways to push WVC into new technology areas, new best practices, more competitive methods, better products, and better partners.
    • Be a catalyst to driving continuous innovation and growth to meet both organizational and more importantly customer needs.

QUALIFICATIONS:

Job Requirements

  • 10+ years of demonstrated success and experience in digital technology including (and not limited to) web and mobile application development strategy, marketing operations, e-commerce.
  • Excellent communications skills with proven ability to communicate technical strategies clearly and effectively.
  • Significant knowledge and experience across a number of applications and data integration technologies.  Also in particular experience with UX, responsive web design, Microsoft CRM and programming.  
  • Strong digital marketing background with expert understanding of current web and digital strategies and trends including website architecture, content delivery networks, SEO, SEM, UX, email marketing, cross-channel promotion, usability, conversion, design, analytics, and experience supporting digital campaigns.
  • Success in managing major strategic projects supporting marketing, sales and/or and communication initiatives.  Strong project management skills, attention to detail, and ability to manage multiple projects and tasks simultaneously that will have varying levels of urgency and priority.
  • Strong management skills and ability to thrive in a highly collaborative, cross-functional team environment.  Ability to lead through influence is critical success factor for this role.
  • Demonstrated continuous learning and external industry connections.
  • Degree in Computer Science, Information Systems, Marketing or related field.
  • Some travel may be required.

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of over 500 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good: For Children. For Change. For Life.

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Sales Representative - Mississauga, ON

Weston Forest
Position: Commodity Lumber Trader
Reports to: Sales Manager

The primary role of the Commodity Lumber Sales Person is to develop and maintain a solid portfolio of customers who consistently buy. This role requires someone with an entrepreneurial spirit who is motivated to make cold calls that generate orders versus waiting for an inquiry and gets satisfaction through the overachievement of sales targets.

RESPONSIBILITIES:

  • Develop and nurture a solid base of customers who consistently buy.
  • Build potential customer lists, using a variety of search methods, constantly growing your prospects.
  • Cold call prospective potentials in order to qualify them and determine if they are a good fit for Weston Forest.
  • Maintain and grow existing Weston Forest accounts.
  • Through consistent and effective communication, and customer visits, develop your account base.
  • Negotiates favourable prices while meeting the customer’s product specifications.
  • Achieve new account, sales and gross profit targets, through your daily activities. Meet other KPI’s as needed.
  • Work closely with lumber buyers and managers to ensure product supply and market awareness.
  • Develop lasting relationships with customers allowing for favourable consideration when buying.
  • Provide outstanding support to sales management team and customers by answering incoming customer calls, provided information on the status of orders or stock supply, writing/verifying/tracking orders.
  • Assist with accounts receivable collections and customer maintenance as needed.
  • Travel to visit customers and potentials.
  • Participate in training and development courses, continuously improving your skill set.

QUALIFICATIONS:

  • Ability to build strong relationships.
  • Strong phone sales skills with a confident and personable approach.
  • Good business acumen, team approach, professionalism, strong business ethics, creativity, and persistence.
  • Ability to communicate effectively and professionally with contacts at all levels.
  • Results-driven, ambitious and self-motivated.
  • Versatile with the ability to quickly change directions.
  • Strong problem-solving skills coupled with the ability to understand how macro and micro variables impact lumber pricing.
  • Entrepreneurial spirit, strong work ethic and the ability to make sound decisions under pressure.
  • Strong mathematical skills.
  • Ability to assess market conditions and establish a fair selling price.
  • No resistance to raise prices as required.
  • Experience making profit-based decisions based on available facts.
  • Has access to an automobile and has a valid driver’s license.
  • Must have a valid Passport and be able to travel into the United States.
  • Punctual and maintain attendance.
  • Adhere to Company policies and procedures.
  • Other duties as required to attain company goals

What skills would be of benefit to you in this position?

  • Knowledge of panels, hardwood and/or softwood lumber coupled with experience selling these products.
  • In-depth knowledge of manufacturing processes and structural wood products.
  • Business contacts with the ability to build a strong and profitable book of business quickly.

To apply, please forward your resume to ahepworth@talentadvisory.ca.



Director Operations, Long Term Care - Vancouver, BC

Job Description Coming Soon



Senior Director, Strategic Partnerships and Business Development - Alberta

Our client is a national health care provider and recognized as Canada’s largest social enterprise; they have been opening the door to new possibilities and experiences for more than a century.

Our client is seeking an entrepreneurial, results-oriented individual with a proven track record in business development in the Health Care Sector.  In this role, you will build, develop, and maintain strategic partnerships in these sectors.  You will liaise with key stakeholders, develop and execute a business development strategy that will drive overall growth. 

Are you an innovative entrepreneur?  Are you passionate about health care and developing innovative health care solutions that will enable growth?  Are you excited about developing and cascading solutions that will transform healthcare?  If you are a proven business development leader in this exciting sector, we want you to be a part of this winning team!

RESPONSIBILITIES:

  • Responsible for contributing to the growth and innovation strategy by successfully developing and executing a business development plan in collaboration with other key internal and external stakeholders
  • Coordinate, build and maintain key relationships in the healthcare sector
  • Maintain a robust business development pipeline and develop strategic relationships with key accounts, associations, and other key stakeholders, as appropriate
  • Communicates with clients to establish priorities, goals and objectives and maintains a high level of customer satisfaction
  • Partner with key clients to develop transformative strategic care solutions that will enhance patient care, translate into growth opportunities and meet or exceed quarterly and annual targets
  • Build strong sector relationships and establish effective communication strategies to maintain those relationships
  • Effectively utilize social media and other marketing strategies to ensure current and prospective partners are aware of our innovative clinical care solution capabilities
  • Work effectively with prospective development partners to secure new locations
  • Maintains strong knowledge of the relevant heath care sectors, policies and procedures
  • Effectively manages multiple high impact projects and initiatives

REQUIREMENTS:

  • Bachelor’s degree in business management, or related field with equivalent business experience (Long-Term Care/Hospital or relevant Health Care experience is required and a Master’s degree in a related field is preferred)
  • Minimum 5-7 years working experience in a relevant strategic relationship and business development role
  • Strong knowledge of the health care platforms, policies and procedures, Ministry of Health regulations and clinical solutions
  • Ability to be innovative and develop effective solutions with key partners
  • Experience with business development, strategic relationship management
  • Exceptional communication and presentation skills.
  • Proven ability to build creditability, and develop positive relationships at all levels of an organization
  • Strong analytical, planning and problem-solving skills
  • Microsoft Office proficiency
  • Some travel is required

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Business Development Professional - Alberta

Our client is seeking an energetic Business Development professional to drive new business in the industrial access and concrete construction industry. My client is a manufacturer of scaffolding, shoring and forming products serving large projects in the petrochemical, heavy industrial and concrete construction industries. You will create strategies, discover and close new business to ensure increased revenue and profitability.

Reporting to Management, as the Business Developer you will be responsible for the following:

  • Development of marketing and sales Strategies and acquire new clients via identification, prioritization and sales plan execution for refineries, petrochemical plants, pulp and paper and other heavy industrial projects.
  • Development of marketing, execute on sales strategies and acquire new clients from the concrete construction industry.
  • Participate and provide input to new product development.
  • Prepare, Send, and follow up on Quotations/Proposals.
  • Reporting – Weekly/Monthly All Sales Activities.
  • Forecasting Revenues and Product Requirements
  • Accountable for meeting sales targets within approved expense budgets.
  • Independently develop and collaborate on sales proposals and responses to RFP / RFQ’s and tenders. Working closely with management to ensure that project scope, schedules and budgets are accurately planned, monitored, communicated and met.
  • Achievement of established sales & profitability targets.
  • Territory: Primarily Alberta but coverage for other Canadian provinces and United States areas will be required. Travel to different customers’ locations.
  • Communicate the company’s value proposition to industry decision makers.
  • Works with Management and Engineering to solve any problems and ensure customer satisfaction.
  • Participate in technical presentations, client events and industry exhibitions
  • Continue to follow up with clients after project execution, to ensure best service in the industry.

Qualification and Skills

  • Recognized University degree (preferably Engineering, Business or similar)
  • MBA is a plus
  • 3 years + experience customer service or selling at multiple levels.
  • Demonstrates excellent interpersonal, verbal and written communication skills including grammar and composition.
  • Curiosity, perseverance, willingness to learn and explore demonstrated through past work or extra-curricular experience.
  • Take ownership and care of opportunities from discovery, qualification, proposal, negotiation and closing.
  • Proven ability to manage multiple opportunities, projects and tasks.
  • Travel within Western Canada and United States.
  • Candidates must be proficient in using various type of computer software (Word, Excel, PowerPoint, Outlook etc.).
  • Proven time management skills and a strong attention to detail.Ens
  • Eures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.
  • Extended hours may be required from time to time

To apply, please forward your resume to rachelle.cushing@talentadvisory.ca.



Bilingual Marketing Coordinator - Mississauga, ON

PPG Canada
Position:
Bilingual Marketing Coordinator
Reports to: Manager, Value Programs

Coordinate all program initiatives for PPG Canada Value programs to include Canadian Platinum & Business Development Support.

RESPONSIBLITIES:

Platinum Program:

  • Coordinate and ensure proper rollout and execution of Canadian Platinum Program tools, systems and processes to PPG sales force and Platinum distribution.
  • Coordinate and manage all elements of Canadian Platinum Calendars.
  • Work in conjunction with the Business Support Specialist on Platinum Rebate statements preparation and distribution.
  • Coordinate ongoing program modification as needed to provide value to Canadian Platinum Distribution while supporting the Refinish business sales and profitability objectives.
  • Coordinate annual audits and work with the sales team to ensure Canadian Platinum Distributors meet program requirements.

Business Development Support:

  • Coordinate initiatives to ensure optimum market and program development and joint communications to both internal and external customers on new Value Program initiatives and enhanced communications.
  • In conjunction with Business Development team, coordinate the development, printing, and implementation of Standard Operating Procedures for Strategic accounts.
  • Provide input on design and management of all Canadian Value Program related Web sites ensuring website meets Canadian program requirements.
  • Liaison and provide support with Business Solutions team on MVP program Initiatives.
  • Coordinate and manage Bench Mark Reports and KPI analytics reporting.
  • Coordinate training to the Sales force that enhances their ability to drive enrollment to MVP classes at the shop level.
  • Coordinate, manage and prepare Precision Marketing Reports for Sales Force upon request.
  • Maintain Canadian CTS site.
  • Provide support in the rollout of Certified Distribution (CDN) opportunities.
  • Provide outstanding support service to PPG sale force, Distribution and Collision Centre customers.

Miscellaneous:

  • Coordinate the scheduling, registration and communication for all applicable Product and MVP training courses across Canada.
  • Coordinate all USCA French translation requests.

QUALIFICATIONS:

  • Bachelor degree in Marketing or Business.
  • Knowledge of working with PR and advertising agencies.
  • Project management and process optimization skills, computer and Internet skills.
  • Outstanding presentation skills, both verbal and written, as well as strong Customer Service Skills.
  • Must be capable or working independently and of motivating others.
  • Must be fluent in both French and English language (Oral and Written).
  • Positive, professional image.

To apply, please forward your resume to ahepworth@talentadvisory.ca.



Member Experience Manager - Greater Toronto Area

My client offers personal banking, mortgages, personal loans, car loans, lines of credit, and much more. They are looking to hire a Member Experience Manager.

Job Function:

The Member Experience Manager oversees the Contact Centre and Marketing Department and develops a strategic plan for the sales culture of the branches and manages its implementation. By providing inspiring leadership, the incumbent influences each member’s experience via all available channels and strives to create a consistent, efficient and effective OMNI channel experience. The incumbent will increase sales volumes and maintain growth, while focusing on healthy margins and ensuring that quality service is provided through sales coaching and mentoring of staff and monitoring of service levels. The Manager consistently demonstrates the credit union’s commitment to excellence and utilizes internal applications and tools to ensure that members enjoy a ‘well beyond a bank’ experience every time. The incumbent is expected to share Senior Management’s passion for member service and actively align brand, marketing and Member Experience (MX); is aware that quick problem-resolution can be a social media branding boon and the opposite an issue; supports CMO in delivering controllable, individualized, emotional and continuous member experiences.

 

By providing inspiring leadership, the incumbent influences each member’s experience via all available channels and strives to create a consistent, efficient and effective OMNI channel experience. The incumbent will increase sales volumes and maintain growth, while focusing on healthy margins and ensuring that quality service is provided through sales coaching and mentoring of staff and monitoring of service levels. The Manager consistently demonstrates the credit union’s commitment to excellence and utilizes internal applications and tools to ensure that members enjoy a ‘well beyond a bank’ experience every time. The incumbent is expected to share Senior Management’s passion for member service and actively align brand, marketing and Member Experience (MX); is aware that quick problem-resolution can be a social media branding boon and the opposite an issue; supports CMO in delivering controllable, individualized, emotional and continuous member experiences.

Key Responsibility Areas:

A. Online Presence

  • Oversees MX Contact Centre and Marketing Department and leads by example
  • Ensures that audit, compliance and security requirements are met
  • Shows high level of professionalism through attire, vocabulary, voice and actions
  • Grows membership and branch assets and increases efficiency to maximize profit
  • Responsible for developing and maintaining relationships with existing, new and prospective members
  • Maintains high level of communication with all stakeholders
  • Works with branch partners to ensure that culture and brand are upheld
  • Contributes to Annual Business Plans and Marketing Plans
  • Ensures that all documentation is current, correct, complete and traceable
  • Complies with the company’s policies and procedures; minimizes or transfers risk
  • Ensures that work activities support credit union’s promises and goals
  • Continuously expands and updates professional knowledge.

B. Marketing and Member Experience 

  • Directs and orchestrates collaboration between Marketing and MX departments
  • Acts as ambassador internally and externally to promote the brand
  • Works closely with Senior Management to ensure that all products and services are marketed in accordance with business objectives
  • Ensures consistency in member service experience through all service channels
  • Responsible for prompt replies to inquiries from members, employees, third parties
  • Ensures that brand, marketing and MX align by emphasizing synergy and leveraging interweaving tools and techniques
  • Responsible for aligning brand, marketing and member experience
  • Meets with Contact Centre and Marketing team biweekly to discuss ideas, share great member service stories and analyze member feedback across departments
  • Uses member data to personalize recommendations, guidance, offers and messages
  • Makes optimal use of member feedback surveys, social listening platforms, clickstreams, MES, CRM and 360-degree member profiles, beacons, etc.
  • Makes optimal use of key performance indicators, including web traffic and in-branch transactions to maintain read on members’ perceptions, preferences and loyalty
  • Emphasizes synergy between brand promise and MX vision in employees’ roles to enable them to consistently and autonomously do what is right for members
  • Serves as Quality Assurance Officer to ensure timely and positive resolution of escalated member service issues

C. Sales, Member Service and Support

  • Assists in development of sales and service goals for branches and individual objectives in conjunction with Senior Management
  • Coordinates campaign initiatives to ensure consistent OMNI Channel experience
  • Develops and maintains thorough knowledge of the company’s services, products and rates
  • Liaises with local businesses, business leaders and community leaders
  • Oversees development and implementation of branch campaigns and monitors and follows up on campaign initiatives
  • Monitors productivity, sales performance and sales management activities in branches
  • Provides coaching, conducts sales meetings and adjust sales plans with Senior Management approval
  • Reports sales results to Branch managers and Senior Management in timely manner
  • Monitors and documents performance of branch managers regarding campaigns as part of ongoing performance management
  • Streamlines and recommends changes to services, products and processes based on member feedback
  • Manages CRM system and ensures effective and efficient use of this tool

D. Managerial Duties  

  • Keeps staff turnover low by building morale and recognizing and nurturing talent
  • Manages/supports all staff from hiring stage and development of training plans to setting of objectives and taking corrective action
  • As needed, retrains frontline staff to explain features and benefits in terms that resonate with members
  • Acts as coach and demonstrates commitment to coaching/sales culture
  • Monitors performance of direct reports and promotes mutual respect
  • Manages and evaluates performance of direct reports
  • Identifies and addresses staff training and coaching needs
  • Ensures that job descriptions for each function in departments are current
  • Supervises and empowers team members and prevents reverse delegation
  • Meets with direct reports individually at least monthly, or more often if needed, and forwards summary of notes to HR for tracking and future reference
  • Completes and administers annual performance review for all direct reports, with reference to notes from individual meetings and coaching sessions
  • Initiates corrective action to address inadequate performance
  • Recommends changes in compensation of direct reports to CMO

Qualifications

A. Education and experience: 

  • Post-secondary degree or diploma in marketing, commerce or equivalent combination of education and experience
  • Deep and rich insights in customers’ behaviors, context, needs and expectations
  • Strong knowledge and familiarity with all financial industry products, services and pricing
  • Strong knowledge of sales techniques and customer service principles and practices
  • Knowledge of theoretical and practical aspects of performance management
  • Knowledge of customer relationship management techniques and tools
  • Proficiency with Microsoft Office programs

 B. Experience

  • Minimum of 3 years’ marketing/sales experience in a financial institution; credit union experience an asset
  • Extensive and successful sales and supervisory experience
  • Track record of low turnover among direct reports
  • Track record of success in developing and leading cross-functional teams to deliver intended customer experience
  • Track record of successful customer relations management
  • Track record of reaching/exceeding sales targets
  • Track record of successful networking and business development
  • Track record of maintaining accurate records
  • Proven experience and successful track record in people management
  • Track record of measuring and managing performance
  • Track record of executing and completing tasks under pressure
  • Demonstrated success in change management and risk management

C. Skills & Abilities

  • Excellent response and turnaround time to requests and needs of others
  • Demonstrated ability to lead, inspire, coach and mentor others
  • Excellent numeracy, verbal and written communication skills
  • Demonstrated ability to present effective and compelling messages
  • Thoroughness and keen attention to detail
  • Analytical thinking and problem-solving skills
  • Well-developed relationship-building and interpersonal skills
  • Willingness and ability to delegate tasks and prevent reverse delegation
  • Excellent organizational and time management skills
  • Strong decision-making and negotiation skills
  • Ability to identify, anticipate and prevent potential problems
  • Ability to switch tasks according to priorities and work under pressure
  • Well-defined sense of diplomacy, including conflict resolution skills
  • Demonstrated ability to deliver quality and timely results
  • Strong planning, organizational and time management skills
  • Ability to problem-solve and resolve conflict
  • Flexibility for attendance at meetings/events outside of regular work hours
  • Ability to travel to all of the company’s locations regularly
  • Valid driver’s license and access to reliable vehicle

D. Personal attributes

  • Self-motivated with self-starter mind-set
  • Passion for and expertise in coaching
  • Passionate about the company’s mission and values
  • Focus on results and adaptable to change
  • Strong member service orientation and problem-solving mindset
  • Friendly, calm and professional demeanour
  • Energetic, upbeat personality
  • Punctual and dependable
  • Passion for community involvement/volunteer work



HR Data Analyst - Toronto, ON

My client has an immediate opening for an HR Data Analyst in their Corporate business unit in Toronto, ON. They are a leading provider of independent advisory services, software, and data solutions to the global commercial real estate industry.

We are seeking a resourceful and motivated professional to join our Human Resources team in our Toronto office.  Reporting to the Director, HR Operations & Systems, the HR Data Analyst is responsible for the management, analysis and reporting of HR Information; ensuring accuracy and completeness of HR reporting and metrics to provide insight to business decisions.  The role creates standard reports and provides internal clients with ad-hoc data for use in statistical analysis, strategic planning, internal/external surveys and presentations and reports.

The successful candidate must be able to foster positive relationships, be solutions oriented, have a keen attention to detail, and be effective at collecting, organizing and analyzing employee and other internal data. 

Job Responsibilities:

  • Participating in the implementation and maintenance of the Human Capital Management (HCM) system and other HR software packages and applications;
  • Being the intermediary between the Human Resources, IT, and Finance teams in the implementation and maintenance of HCM software by serving as the HR systems subject matter expert;
  • Reviewing efficiency and effectiveness of the HCM system, workflow and practices in collaboration with the HR team, IT, and system users;
  • Contributing to the development and maintenance of best reporting practices to bring standardization and consistency to Global metrics and reporting requirement associated with Human Resources – turnover, headcount, hires, etc.;
  • Assisting in the development and adherence to standards and procedures that protect and improve the integrity of the HCM data base and maintain establishment control;
  • Developing end user documentation, and providing support and training for all HCM system changes and/or developments when required;
  • Regularly monitoring and reviewing interface feed, imports and exports to and from the HCM system to ensure accuracy;
  • Actively seeking the identification of issues, escalating and managing resolution, as required;
  • Working collaboratively with team members and business partners to prioritize business and information needs; and providing coaching to all system users with HCM systems issues, questions and changes;
  • Supporting HCM system processes and setting up enhancements; acting as end user for troubleshooting and problem solving issues;
  • Interpreting data, analyzing results using statistical techniques; identifying, analyzing and interpreting trends or patterns in complex data sets;
  • Producing reports and analyzing data from HCM/Payroll and Benefits databases on a regular basis and ad-hoc as required by business partners;
  • Developing and maintaining organizational charts as required, ensuring that all organizational charts are up-to-date before dissemination;
  • Acting as back-up for data entry in HCM system;
  • Consistently creating efficiencies through process improvements and simplifications;
  • Participating and contributing to initiatives and projects by working collaboratively with the team.

Job Requirements:

  • The preferred candidate will possess the following skills and attributes:
  • Post-secondary diploma or degree in a business-related discipline (human resources preferred);
  • 3-5 years of related human resources experience within a corporate HR environment;
  • Strong knowledge of human resources best practices, administrative procedures and Employment Standards and offer recommendations when necessary;
  • Technical expertise in data mining, modeling and management;
  • Well-developed logical, analytical, problem solving skills, with the ability to collect, organize, analyze and disseminate significant amounts of information with high attention to detail and accuracy;
  • Ability to work under pressure to meet tight deadlines, conflicting demands, frequent interruptions, multiple priorities and issues, and heavy workloads;
  • Exceptional organizational, time and project management skills necessary to prioritize calls and requests, manage high volume of activities and changing priorities while maintaining high degree of accuracy;
  • Ability to interact with clients to gather and clarify business system requirements, and translate these requirements into an ad-hoc report or a specification document;
  • Must be discreet and demonstrate excellent sound judgment, analytical ability, diplomacy and tact to deal effectively with all levels in the organization;
  • High proficiency in HCM software;
  • Advanced computer skills in MS Windows environment and software – specifically Excel, Access and PowerPoint;
  • Excellent written and verbal business communication and interpersonal skills;
  • Proficiency in creating systems queries, report writing and presenting data analysis;
  • Must be self-directed and capable of working with minimum supervision;
  • Team player with well-developed problem solving skills and ability to take ownership of duties.



Copywriter/Marketing Coordinator – Montreal, Quebec

The Position Sommaire :

On est à la recherche d’un rédacteur bilingue et enthousiaste pour se joindre à une équipe de professionnels du marketing passionnés et avoir un impact direct sur le développement d’une histoire de réussite canadienne et mondiale!
Sous la responsabilité du gestionnaire des communications et des relations publiques, le rédacteur sera responsable de la rédaction, de l’édition et de la traduction des communications publiques et internes, incluant, entre autres, les bulletins, communiqués de presse et contenus de médias sociaux.
Responsibilities • Copywriting: develop communications content supporting the national marketing team’s initiatives

• Proofing/ Revision: proofread, review and correct various types of documents and communications. Ensure quality of content before publication.

• Translate and/or write, edit and proofread the internal communications (memos, meeting minutes, presentations, forms, manuals, standards operating procedures, etc.)

• Translate and/or write, edit and proofread external communications (press releases, brochures, feature articles and website content)

• General: Develop new content as required for our web site, social media channels; support the Communications and PR Manager on key projects, including sales and marketing event planning, brand strategy, franchise network events and industry sales support.

Skills:

• Excellent verbal and written communication skills (English and French).

• Impeccable writing, editing and proofing skills

• Attention to detail and organizational skills

• Ability to manage multiple projects and tight deadlines

• Proficient MS Word, Excel, Outlook, and PowerPoint

Requirements • 3 à 5 ans d’expérience dans un poste en communications.

• Diplôme collégial ou universitaire en communications, marketing
ou dans une autre discipline pertinente.

• Compétence prouvée et essentielle en coordination de projets et échéanciers multiples.

• Vous êtes un perfectionniste efficace qui est fier de transmettre
des messages bien construits permettant de toucher votre public.

• Vous avez de l’expérience en développement de communications claires et concises qui sont crédibles auprès de votre public.

• Une expérience dans le domaine de l’automobile ou des réseaux de franchises n’est pas nécessaire; vos compétences en communication et en organisation sont transférables!

• Capable de s’adapter aux changements et de s’inspirer d’un esprit innovateur et entrepreneurial pour nous mener au succès dans une industrie en constante évolution.



HR Analyst

My client is seeking a resourceful and motivated professional to join their Human Resources team in theToronto Headquarters.  Reporting to the Director, HR Operations & Systems, the HR Data Analyst is responsible for the management, analysis and reporting of HR Information; ensuring accuracy and completeness of HR reporting and metrics to provide insight to business decisions.  The role creates standard reports and provides internal clients with ad-hoc data for use in statistical analysis, strategic planning, internal/external surveys and presentations and reports.

The successful candidate must be able to foster positive relationships, be solutions oriented, have a keen attention to detail, and be effective at collecting, organizing and analyzing employee and other internal data.

Job Responsibilities:

  • Participating in the implementation and maintenance of the Human Capital Management (HCM) system and other HR software packages and applications;
  • Being the intermediary between the Human Resources, IT, and Finance teams in the implementation and maintenance of HCM software by serving as the HR systems subject matter expert;
  • Reviewing efficiency and effectiveness of the HCM system, workflow and practices in collaboration with the HR team, IT, and system users;
  • Contributing to the development and maintenance of best reporting practices to bring standardization and consistency to Global metrics and reporting requirement associated with Human Resources – turnover, headcount, hires, etc.;
  • Assisting in the development and adherence to standards and procedures that protect and improve the integrity of the HCM data base and maintain establishment control;
  • Developing end user documentation, and providing support and training for all HCM system changes and/or developments when required;
  • Regularly monitoring and reviewing interface feed, imports and exports to and from the HCM system to ensure accuracy;
  • Actively seeking the identification of issues, escalating and managing resolution, as required;
  • Working collaboratively with team members and business partners to prioritize business and information needs; and providing coaching to all system users with HCM systems issues, questions and changes;
  • Supporting HCM system processes and setting up enhancements; acting as end user for troubleshooting and problem solving issues;
  • Interpreting data, analyzing results using statistical techniques; identifying, analyzing and interpreting trends or patterns in complex data sets;
  • Producing reports and analyzing data from HCM/Payroll and Benefits databases on a regular basis and ad-hoc as required by business partners;
  • Developing and maintaining organizational charts as required, ensuring that all organizational charts are up-to-date before dissemination;
  • Acting as back-up for data entry in HCM system;
  • Consistently creating efficiencies through process improvements and simplifications;
  • Participating and contributing to initiatives and projects by working collaboratively with the team.
  •  

Job Requirements:

  • The preferred candidate will possess the following skills and attributes:
  • Post-secondary diploma or degree in a business-related discipline (human resources preferred);
  • 3-5 years of related human resources experience within a corporate HR environment;
  • Strong knowledge of human resources best practices, administrative procedures and Employment Standards and offer recommendations when necessary;
  • Technical expertise in data mining, modeling and management;
  • Well-developed logical, analytical, problem solving skills, with the ability to collect, organize, analyze and disseminate significant amounts of information with high attention to detail and accuracy;
  • Ability to work under pressure to meet tight deadlines, conflicting demands, frequent interruptions, multiple priorities and issues, and heavy workloads;
  • Exceptional organizational, time and project management skills necessary to prioritize calls and requests, manage high volume of activities and changing priorities while maintaining high degree of accuracy;
  • Ability to interact with clients to gather and clarify business system requirements, and translate these requirements into an ad-hoc report or a specification document;
  • Must be discreet and demonstrate excellent sound judgment, analytical ability, diplomacy and tact to deal effectively with all levels in the organization;
  • High proficiency in HCM software;
  • Advanced computer skills in MS Windows environment and software – specifically Excel, Access and PowerPoint;
  • Excellent written and verbal business communication and interpersonal skills;
  • Proficiency in creating systems queries, report writing and presenting data analysis;
  • Must be self-directed and capable of working with minimum supervision;
  • Team player with well-developed problem solving skills and ability to take ownership of duties.



SVP Legal Counsel



Benefits Specialist
Our client is a leading provider of independent commercial real estate consulting and advisory services, software and data solutions. We operate five interrelated Business Units, bringing together years of experience and a broad range of expertise into one comprehensive platform: Research, Valuation and Advisory; ARGUS Software; Property Tax Consulting; Cost Consulting and Project Management and Geomatics. Our suite of services and software enables clients to analyze, gain insight and recognize value on their real estate investments.

We currently have an immediate opening for a Benefits Specialist in Toronto, ON. Benefit programs are an important and highly-valued part of our employment offering and in this position you will be a pivotal resource in managing our benefits and related employee programs.

Reporting to the Director, Human Resources, the Benefits Specialist is responsible for overseeing all aspects of the Canadian employee benefits structure. This includes designing, planning, implementing and communicating corporate policies and procedures that adhere to legal requirements. The Benefits Specialist will achieve these goals in a cost-effective manner, while administering benefits programs that meet the needs of employees.

The successful candidate must be able to foster positive relationships, demonstrate proven ability to interface and communicate complex benefits information with all employee levels within the organization, be solutions oriented, have a keen attention to detail, and be able to manage sensitive and confidential employee-related matters while ensuring compliance to legislative requirements.

Job Responsibilities:

  • Designing and implementing benefits policies; evaluating and revising programs based on changes in policy direction and trend analysis;
  • Administering and managing health and retirement plans, such as medical, dental, disability, life insurance, Employee Assistance (EAP), and retirement plans;
  • Owning the annual benefit renewal process, including the execution of plan changes as well as re-enrolment;
  • Working with payroll on employee/employer deductions and contributions, and performing routine audits, analysis and reconciliations, investigating and resolving errors;
  • Providing leadership through effective communication to employees, supervisors, and business units to ensure that benefit programs are understood by all;
  • Handling employee escalations relating to benefits;
  • Establishing ongoing communication plan via materials such as plan summaries or descriptions, newsletters, home mailings, and so on;
  • Managing outsourced programs and vendor relationships for benefits packages to ensure these programs meet employee needs;
  • Monitoring existing vendor relationships for performance; identifying cost savings opportunities and assuring accurate payments;
  • Ensuring that the company obtains optimal pricing and service levels in employee benefits, conducting analysis of and obtaining quotes from various providers;
  • Remaining abreast of trends and developments in laws or regulations that apply to benefits and ensuring policies adhere to legal requirements;

Job Requirements:

The preferred candidate will possess the following skills and attributes:

  • Post-secondary diploma or degree in a business-related discipline (preferably in human resources);
  • CEB or CHRL designations would be considered as assets;
  • 5 years of related human resources experience within a corporate HR environment;
  • Computer proficiency and experience in payroll systems, MS Office (spreadsheets) and HRIS;
  • Demonstrated progressive experience in benefits analysis;
  • Strong knowledge of laws as they relate to the provision of benefits;
  • Proven hands-on experience negotiating and following through with 3rd party benefit providers;
  • Must have a solid grasp of benefit policies, trends and costs;
  • Good organizational and project management skills with the ability to establish priorities, set clear deliverables and multi-task under tight timelines and within a fast-paced and ever changing environment;
  • Excellent command of the English language with effective written/verbal communication and presentation skills;
  • Must be discreet and demonstrate excellent sound judgment, analytical ability, diplomacy and tact to deal effectively with all levels in the organization as well as with clients, suppliers and guests;
  • Must be self-directed and capable of working with minimum supervision;
  • Team player with well-developed problem solving skills and ability to take ownership of duties;
  • Ability to travel as required.



Regional Director

POSITION SUMMARY:

Seeking a dynamic, results-oriented individual with well-rounded business experience and demonstrated leadership skills. As a member of the operations management team, you will provide leadership and direction to community health services professionals within the designated geographies, supporting growth and diversity strategies and ensuring the achievement of service standards and financial targets. You will also focus on growing service delivery partner relationships and driving revenues.  You are a proven team leader, a strong communicator and an effective change agent.

RESPONSIBILITIES:

  • Manage the Service Delivery Centre (SDC) to meet company and funder expectations
  • Maintain a professional partnership with CCAC/LHIN and primary community stakeholders
  • Ensure SDC adherence to quality standards and manage high-risk issues
  • Effectively present and communicate information relating to operational needs and initiatives to management
  • Identify health service trends/developments in the external environment and recommend/lead implementation
  • Plan, evaluate and monitor SDC financial and operational performance and ensure cost-effective processes and procedures are in place/implemented
  • Make certain that the annual education plan is developed for the SDC based on company and funder needs
  • Oversee appropriate scheduling/staffing/skill mix for health service provision
  • Develop and implement innovative approaches and solutions within improvement initiatives
  • Monitor and report on metrics of program delivery
  • Identify opportunities for professional growth and development within SDC management team
  • Lead, motivate and recognize highly engaged staff
  • Manage the SDC to be in compliance with all legislative requirements
  • Provide performance management of SDC/Program Management team
  • Coordinate closely with the Senior Management team to support new business initiatives and ongoing business contract requirements, and provide to RFP contract development

REQUIREMENTS:

  • Bachelor’s degree in business management, or related field with equivalent business experience (Master’s degree in a related field is preferred)
  • Extensive experience in a business management role (health care experience an asset)
  • Demonstrated working experience with budget and financial planning for community health care delivery
  • Experience with P&L responsibility
  • Familiarity with employee and labour relations
  • Knowledge of quality and risk management practices
  • Experience in developing, implementing and evaluating quality improvement initiatives
  • Exceptional communication and presentation proficiency
  • Complete Microsoft Office familiarity
  • Well-developed analytical, planning and problem-solving skills
  • Demonstrated project management, leadership, motivational guidance and team building abilities
  • Some travel is required



AVP Talent Acquisition

This position is responsible for directing, leading, integrating and executing an effective talent acquisition team and talent management strategy across Canada. The successful candidate will ensure HR talent acquisition/recruitment services aligns with the organizations talent management strategy and business/growth agenda to attract and hire the best. You will be a catalyst and champion for cultural change.
Accountabilities
• Build and manage a high-performing team of Talent Acquisition Professionals that effectively and efficiently meet the needs of the General Insurance business and delivers on business strategy.
• Establish and manage performance expectations.
• Mentor and coach team.
• Driving results.
• Partner with hiring managers to advise on and manage end-to-end internal and external recruitment for all levels.
• Partner with HRBP’s on all executive hires (VPs and above)
• Develop and manage new sourcing strategies, programs and platforms to attract candidates and recruit top talent. Ensures a strong pipeline, including vendors for external talent.
• Manages a cost-effective operating model that targets spend on high value add activities.
• Establishes, implements, and continuously improves metrics and reporting methodologies that are aligned with business objectives and provide insights into recruitment activity and performance of the Talent Acquisition function.
• Be a part of the global talent partner network to ensure global process and global view of talent.
• Local talent management communication and implementation and on-going engagement to support adoption; Lead the local deployment and embedding of refreshed talent cycle activities
• Embed the organizations values and behaviours in talent and related process
• Retention, investment and development of identified local high potential people and the key individuals within strategic competences or focus
• Own and facilitate HR director Talent updates
• Actively contribute to global talent network – facilitating internal moves across globe, validating suitability of identified candidates
• Develop an understanding of external talent pools
• Develop relationship with agreed external professional and educational bodies to identify key external talent

Qualifications
*University Degree or equivalent
• Minimum 10 years of progressive HR experience
• Proven ability to assess , recruit and develop talent
• 5+ years experience with applicant tracking systems/HRIS systems
• Proven experience in building/transforming a team
• Prior experience in successfully managing a virtual team
• Successfully working in a shared services model
• Agile, and excited by change and growth.
• Proven ability to work in transformation environment
• Demonstrated HR effectiveness in customer advocacy and partnering
• Demonstrated ability to manage multiple stakeholders with competing priorities
• Proven ability to translate best practice into business-relevant solutions.



Director Organization Development

The Director, Organizational Development is responsible for setting the strategy, design, and implementation of leadership and organizational development initiatives. Reporting directly to the Senior Vice President People, the Director of Organizational Development will work closely with HR and business leaders to develop and implement innovative leadership and talent management programs across the organization in order to improve overall human capital and organizational performance.

Responsibilities

Leadership Development

Design, develop and facilitate solutions to improve leadership, management and professional skills using different development methodologies
Manage the needs assessment, design, and development of critical leadership development programs, including high-potential assessment/succession planning and ongoing development planning needs
High Performance Culture

Identify, develop and execute employee engagement and culture enhancement activities, tools and processes that will reinforce the ability to align the organization and successfully execute its strategy
Develop and deliver strategies, solutions and tools that will improve the organizations’ ability to develop and retain hi-potential talent, overall performance and productivity
Partner with the e-learning team to design and deliver efficient and effective on line professional non-technical development programs
Project Management and New Initiatives

Project management and implementation of learning and leadership development initiatives, including setting of goals, objectives and timelines
Implement processes for disseminating knowledge and learning opportunities throughout the organization
Coordinate the talent development process with the SVP, People in an effort to show measureable improvements in overall human capital and bench strength, including performance reviews, talent reviews, and succession planning
Change Management

Design, implement and provide support to organizational change strategies, process improvements, and employee relations initiatives
Offer ‘best practice’ OD guidance and consultative support to the organization, leaders and teams in order to successfully establish changes within groups
Lead client engagement teams and work with a wide variety of clients to deliver professional services
Identify issues and/or recommend process improvements that will improve overall organizational performance
Ensure that programs initiated are delivered efficiently and that participants experience a high quality learning environment that drives performance improvements
Requirements

University degree (preferably a relevant graduate degree); 10+ years of experience in organizational development and change management consulting.
Ability to perform multiple tasks in a rapidly changing environment with various stakeholders.
Ability to form, engage, and lead teams including cross-functional project teams.
Excellent project management, process improvement, and change leadership skills
Must demonstrate a thorough understanding of complex change concepts.
Application of theories and models for behavioural change are required as well as a good understanding of organizational culture.



Director Organizational Design & Talent Acquisition

MANDATE

Reporting to the SVP, Human Resources the Director of Talent & Organizational Development will be responsible for leading and facilitating leadership development and talent initiatives globally. In collaboration with and in support of the regional HR teams, this role is instrumental to ensuring that the organization has the talent capabilities to deliver sustainable growth and performance globally. In the area of talent and organizational development this role will be responsible for leadership development, organizational/team development, succession planning, strategic talent acquisition and talent assessments. Leading a team of 2 direct reports, the Director will be accountable for bringing global consistency and a proactive approach in talent and organizational development, and providing needed expertise across the business and within HR. Leveraging a strong background in human resources, the position will work closely with regional HR and the business to develop and implement integrated leadership and talent management programs to enhance and maintain excellence in current and emerging of leaders.

ACCOUNTABILITIES

Leadership Development
Provide strategic guidance and executional management of leadership development programs, in collaboration with regional HR teams, with a focus on the following:

• Design and coordinate ongoing leadership programs to continuously enhance the knowledge and capability of key talent and leaders in order to support achievement of strategic initiatives
• Provide the framework and where necessary conduct individual leadership, career and talent assessments as appropriate using a variety of best practice and best fit tools
• Provide coaching and support to key leaders and HR generalists in the creation of robust development plans that meet succession and development needs
• Identify or develop company-wide or individual learning initiatives that focus employee competency development toward achievement of both business and personal career goals
• Lead and coordinate organization wide approach to new leader orientation, and enhance the coaching skills of both new and experienced leaders

Succession Planning 

Oversee the global succession planning process on an annual basis by focusing on the following:

• Enhance and/or develop the tools and training necessary to administer a robust succession planning process across all regions
• Facilitate the annual process in collaboration with the regional HR teams ensuring consistency in approach, adherence with global timelines and principles, and creation of development plans for key talent
• Develop global reporting standards to ensure the business has clear understanding of global, regional, and functional strengths, gaps, opportunities and impact as it relates to talent capability and availability
• Ensure that relevant succession plans are focused on building bench strength to meet current and future business needs
• Collaborate with Global Rewards and Talent Acquisition Manager to ensure that relevant strategies are developed to retain and attract critical talent

Organizational Development

Act as primary lead on organizational development initiatives to enhance organizational effectiveness and performance, enabling faster and more effective implementation of business strategies by focusing on the following:

• Identify and analyze organization effectiveness opportunities; recommend initiatives that address critical people and team issues regionally and globally
• Form collaborative relationships with regional HR teams and business leaders in order to execute talent strategies and to garner support, influence behaviors, and drive outcomes on relevant projects
• Research latest development in management, leadership and organization development areas to serve as a subject matter expert and consult to the organization.

Talent Acquisition

Work closely with regional HR to drive best practices in talent acquisition and recruitment by focusing on the following:

• Ensuring that the relevant tools and framework are in place to effectively support recruitment across all regions
• Facilitate and lead the recruitment of critical and hard to fill roles globally and develop recruitment strategies to ensure a solid pipeline of talent is available for future critical positions
• Develop and lead a student recruitment program, creating strong ties with relevant academic institutions and industry specific organizations

REQUIREMENTS

• 10+ years of relevant HR experience in both generalist and specialist roles
• Experience developing, implementing and evaluating OD/Learning/Leadership Development initiatives in a large, complex work environment (multiple locations and geographies with global considerations)
• Broad HR background with demonstrated expertise in partnering with leaders in a variety of areas including employee relations, talent and leadership development, coaching and change management
• Experience integrating learning, leadership, and organizational development into the broader talent management framework (i.e. succession planning, career development)
• Candidate must be multi-lingual: Full proficiency in English and Spanish is mandatory. Combination of English AND French AND Spanish is preferred.

SKILLS AND ABILITIES

• Ability to influence and relate well to various audiences at all organizational levels; able to modify style accordingly to effectively influence outcomes
• A driver of innovation, continuously searching for creative solutions to improve delivery and/or sustainability of key initiatives
• Ability and willingness to think and act on both strategic and tactical levels
• Focus on delivering results; drive and willingness to persevere to see things through
• High degree of business acumen, demonstrating sound knowledge of how organizations work and ability to anticipate the possible impact/ramifications of strategies and tactics
• Role model on leadership and coaching capabilities, with demonstrated cultural sensitivity and ability to value and leverage diversity



Senior Business Analyst

Our client, one of the largest banks in Canada is looking for a strong candidate to join their North American Credit Card Team. The Product Business Analyst is part of the Analytics team responsible for the reporting and analysis critical to the success of the Product Management strategy. This position researches, mines, interprets, and reports key data that impacts and influences business decisions.

ACCOUNTABILITIES
  • Understand and contribute to the achievement of the business strategy, goals and objectives through timely and accurate analysis and reporting
  • Conduct research, analysis and reporting to contribute to acquisition, account management, retention, volume growth, market share and overall profitability of a particular product or group of products. May also provide recommendations
  • Identify appropriate data sources to compile and analyze key performance statistics when required
  • Investigate exceptions arising from reporting/processes
  • Participate in the identification, development and implementation of reporting efficiencies that enhance product revenue, customer experience, and minimize expenses
  • Manage reporting deadlines
  • Support the development and implementation of reporting and processes in a compliant manner, adhering to guidelines established by business unit leadership internal and external advisors; Audit, Risk, OSFI, and other governing bodies.
  • Understand the market and the industries within the portfolio to ensure value added reporting and analytics is provided to your team and partners while mitigating risk to the Bank
  • Complete all compliance training and attestations within required timelines.
  • Provide day to day support and delivery of the reporting function
  • Develop reports and conduct ad hoc analyses to illustrate business trends and identify areas for further analysis
  • Ensure the timely communication of issues that are relevant to the team and make recommendations for resolution
  • Execute on data requests accurately and within a timely manner
  • Identify and investigate reporting related issues
  • Act as Subject Matter Expert for reporting-related inquiries for your specific area of knowledge
  • Liaise with various partners and stakeholders in the resolution of issues
  • Embrace and promote a positive environment that supports a diverse workplace
  • Actively participate in the performance management process including performance reviews, feedback and coaching sessions as well as performance and development discussions
  • Seek knowledge both formal and informal in line with development plan objectives
  • Lead, support, mentor and provide guidance to your team, partners, and within the product group

COMPETENCIES AND QUALIFICATIONS

  • Engage directly with partners to scope business problem and discuss hypothesis
  • Translate business problem and develop analytical hypothesis
  • Design and execute complex analysis to address business problem i.e. complex SQL or SAS multi-join, multi-table skills
  • Simplify information for effective communication
  • Advanced PowerPoint skills
  • Strong Credit Card P&L knowledge



Senior Product Manager

Our client, one of the largest banks in Canada is looking for top talent to help build their North America Credit Cards team. The successful candidate will build and maintain strong product offerings, ensure profitability, complement the retail suite of products and help strengthen customer relationships. The credit card business exceeds the average
growth of retail financial services and our client is growing market share
by outpacing the competition. The Credit Card group is responsible
for the overall product management of credit card programs. This includes new
customer acquisition, account management, new product development, pricing and
overall management of the P&L.

Accountabilities:

  • Direct and coordinate the development of products (features, pricing, profitability) from business casing to execution that meet customer, shareholder and employee needs
  • Continually review the product portfolio to manage current performance, forecast future performance, and meet long term business objectives
  • Proactively identify issues, trends and opportunities and recommend implementation strategies/tactics to maximize key financial and business measures (price, risk, NIAT, market share, revenue growth, expense management)
  • Assist in the leadership and implementation of complex Tier 1 projects, leveraging key partners and resources from the PMO, TS, Marketing, Retail Distribution, Online Channel, Phone and ATM channel, Finance, CAPA, etc. to deliver results seamlessly
  • Business lead on cross functional initiatives
  • Act as primary relationship holder for key strategic partnerships with the intent of evolving, promoting and tracking performance
  • Build and maintain effective relationships with internal and external partners
  • Responsible for the financial review, forecasting and annual planning for the consumer travel product segment
  • Conduct ongoing industry and competitive analysis
  • Support a work environment that promotes customer service, quality, efficiencies and effectiveness

Qualifications / Skills

  • Product and P&L management experience, ideally with experience using varied product levers (pricing, new product development) to deliver results
  • Experience managing and executing large-scale projects
  • Demonstrated strategy development, critical thinking & analytical skills including P&L analysis and business case development
  • Proven ability to build and manage relationships
  • Effective communication skills, both verbal and written
  • Flexibility to adapt and manage within a fast-paced, dynamic business environment
  • Enthusiastic self starter with ability to prioritize and multitask



Regional Sales Managers (4)

Our client, one of the largest financial institutions in Canada is building their Merchant Services across Canada including Montreal, West GTA, Edmonton and Calgary. The successful candidates will build and grow merchant relationships through an effective sales process and by providing reliable, flexible, and easy to use card payment solutions for small, medium and large businesses. The incumbent will offer a wide selection of payment processing solutions including: Point of Sale (POS) terminals, PC Software, and E-Commerce card processing solutions that allow businesses to authorize and settle their payment card transactions electronically, whether the payment is debit or credit card.

ACCOUNTABILITIES

  • Grow new merchant relationships through sales lead generation, prospecting, contract negotiation through to sales closing
  • Preparation of RFP responses and proposals to attract new business
  • Develop internal and external business networks to increase referrals
  • Develop and execute business plan aligned with Merchant Services business goals
  • Support Merchant improvement strategies and activities

QUALIFICATIONS

  • Post secondary degree/diploma
  • Proven track record of business development and relationship management
  • Require strong cold calling competencies, experience, and closing ratios
  • Strong relationship management skills with the ability to impact and influence individuals at all levels of the organization
  • Thorough knowledge of marketing, sales and business and development strategies
  • In-depth knowledge and industry related experience in an acquiring business to deliver on comprehensive solutions to small Merchants
  • Effective organizational skills with the ability to prioritize and meet timelines
  • Possess excellent verbal and written communication skills coupled with the ability to deliver effective presentations to Merchants, Senior Executives and business partners
  • Willing to travel as required and to work variable hours driven by needs of the business



Facilities Community Manager

Our client, one of the leading Canadian banks is looking for a Facilities Managers to operate and manage the physical real estate network throughout North America while providing a secure, safe and functional work environment for employees and customers while also aligning to shareholder expectations and objectives. Regions include GTA and Ottawa. Some key responsibilities include:

  • build and manage the FM outsourced service partner relationship and being the key point of awareness and education to understand the culture, needs, requirements and expectations on various issues or initiatives.
  • Ensure connection with internal partners in terms of achieving FM strategic objectives and ensuring these objectives of the partners are supported and aligned by FM.
  • Liason with bank leadership at the regional and national management level.
  • Capital and expense management and execution and approval of programs and investment.
  • Drive customer/employee engagement governing FM related programs and initiatives through communications plans.
  • Business Continuity support and stakeholder facilitation, management and coordination for localized or singular crisis management or continuity events.

Qualifications:

  • 10+ years of Real Estate or FM training (BOMA, LEED, MCR, IFMA)
  • Project Management expertise (ie. PMP)
  • Building/Property Construction experience
  • People management experience
  • Post secondary education or accreditation in project or facilities management
  • Membership and active participation in FM industry groups
  • 10+ yrs of real estate experience



Market Analytics Manager

The Manager of Analytics supports the Senior Manager in leading a dynamic team of professionals, whose primary accountabilities are building tools and analysis to evaluate the national and local markets, customer ad competitive landscapes in Canada and both identifying and understanding North American Banking trends. You are a strategic thinker with the ability to apply the created techniques and tools in order to support the customer facing businesses, Retail, Wealth, Commercial and ATM. You will be responsible for:

  • Market analytics
  • Training and Development of your team
  • Executive presentations

Qualifications:

  • Degree in mathematics, business administration, finance accounting
  • Banking experience
  • Real Estate knowledge an asset
  • 3+ years of analytics experience
  • People management experience



Construction Relationship Manager

Leading Canadian bank is looking for a Construction Relationship Manager to promote strong collaboration between this position and with the Community Directors in support of Regional SVP’s to ensure related support and services are aligned with departmental goals and objectives. The Manager is expected to guide his/her team collaborating as appropriate with bank partners to deliver superior results in both the short and long terms. Some responsibilities include:

  • Deliver on time and on budget, new branch builds, mergers, relocations and major/minor premises projects; executing with excellence on all internally and externally managed projects
  • Dovetail Facility related programs into renovation strategy for best use of capital, providing guidance and oversight into the Facility Management portfolio
  • Track and report status of construction projects where all reports
  • Manage and establish capital plans
  • Develop, maintain and strengthen effective relationships with internal and external partners to ensure all projects are assessed to understand the impact on the Retail space from a customer and employee perspective

Qualifications

  • 10 years related commercial build experience, preferable in a bank and/or with multi-location retailer
  • Post secondary degree – Engineering Degree/Diploma, Architecture or equivalent industry experience. Completion of PMP or LEED certification and asset
  • Experience managing external third party PM resources
  • SME in all aspects related to specific construction project management and construction methodology including contract administration
  • Exceptional leadership skills



Admissions Advisor (Vancouver)

This is a tremendously exciting opportunity to work with one of the country’s leading private post-secondary institutions in one of the world’s most beautiful cities. Based in Vancouver, the Admissions Advisor will work with prospective students to determine their interest and eligibility in our client’s highly respected educational offerings. Speaking and meeting directly with individuals who have already expressed an interest in the school, the role combines strong sales acumen with the empathy and listening skills required to work with people as they make a decision that is both practical and emotional. While exposure to the education sector may prove helpful, our client is really looking to add individuals with a proven track record of success in direct-to-consumer sales. This a senior-level opportunity reflected in a very competitive base salary and commission compensation package, and relocation assistance may be available to successful candidates from outside of the lower mainland. For immediate and confidential consideration, please email Barrie directly at barrie.carlyle@talentadvisory.ca.



Regional Product Manager (Alberta)

 



Recruiting Account Managers (multiple)

We continue to represent one of Canada’s fastest growing and most talked-about recruiting companies as they expand their IT staffing operations in the GTA. Recruiting Account Managers are required in their downtown Toronto office for both permanent placement and contract desks. Successful candidates will be responsible for new business development as well as managing an existing client group. Our client offers one of the best training programs in the industry, an expanding roster of both government and private-sector clients and a competitive base-salary and un-capped commission compensation package. Their proprietary database of high-calibre contractors has been built over more than 20 years in the Toronto market and allows for industry-leading response times to your clients’ needs. Our client will consider candidates who have had some exposure to the staffing industry and are looking for a step up to a nationally recognized firm, or those who have experience selling other IT services and are interested in the challenge and excitement of recruiting. As this role supports their IT operations, excellent knowledge of the tech community is expected.



Regional Product Manager (Quebec)

These new and exciting roles will represent our clients’ interests as part of a new North American contract with one of the world’s most respected Automotive Manufactures. Successful candidates will bring extensive experience in automotive sales and dealership business management to these roles which will cover a variety of territories across the country. You will be working with a network of dealers as you help train their staff on the use of our client’s products and services. Meanwhile, you will have high-level exposure to the OEM on a national level and will be seamlessly integrated into their field operations. These roles are critical to our client’s success and require a minimum of 10 years of automotive experience with a strong track record in both sales and business management.



Vice President of Development, Design & Support

As Vice President of Development, Design & Support, you will play an integral role in guiding the future of our client’s software products. Not only should you have a strong desire to build great software, you should have a strong desire to build software that strives to improve the lives of patients everywhere. Reporting directly to the President, the VP of Development, Design & Support, has responsibility for the management and coordination of all aspects of software development and support. The successful candidate must have 10+ years of software development experience, 5+ years of experience leading a team, strong communication skills coupled with C# and .NET technologies.



Manager of Canadian Operations

Reporting to the Executive Committee in the US and based in Mississauga, this high-profile role will be responsible for leading and developing the Canadian claims and administrative teams in support of our clients’ largest projects. The successful candidate will bring more than 10 years of successful leadership experience in the automotive and/or insurance sectors, with a track record of building successful customer service teams, and excellent communication skills in both English and French.



Bilingual Claims Manager

Our client is a North American leader in offering creative insurance products to the automotive industry. As a Bilingual Claims Manager, you will work with your client groups to help assess and resolve their claims while maintaining the highest standards of integrity and customer service. As our client continues to grow their Canadian operations in Mississauga, there will be significant opportunities for career advancement for the right individual. Successful candidates will have at least 3 years of claims administration experience, preferably with some exposure to automotive claims. Fluent communication skills and English and French is mandatory for this position.



HR Project Manager

Reporting to the Corporate Director, Global Rewards & HR Services, the HR Applications Manager will be responsible for leading and managing a variety of local and global HR applications as well as systems related projects. Leading a team of up to 3 direct reports (combination of permanent, contract and shared resources), this role will be accountable for bringing a proactive and integrated approach to the development, leadership and management of HR technology. By working collaboratively with stakeholders in Regional/Corporate HR, Global IT, Training & Development and Health & Safety, this role will project manage new systems reviews, implementations and upgrades, in addition to establishing overall governance and maintenance procedures for existing applications.



Regional Product Managers (West Coast, Prairies and GTA)

These new and exciting roles will represent our clients’ interests as part of a new North American contract with one of the world’s most respected Automotive Manufactures. Successful candidates will bring extensive experience in automotive sales and dealership business management to these roles which will cover a variety of territories across the country. You will be working with a network of dealers as you help train their staff on the use of our client’s products and services. Meanwhile, you will have high-level exposure to the OEM on a national level and will be seamlessly integrated into their field operations. These roles are critical to our client’s success and require a minimum of 10 years of automotive experience with a strong track record in both sales and business management.



Controller

Our client is a subsidiary of one of the most recognized automotive manufacturers in the world. Based in Mississauga and reporting to the National Manager, the Controller is responsible for all monthly consolidations and reports. However, as the senior financial professional in Canada, the successful candidate will also be very active in strategic planning, operational analysis and budgeting. Previous exposure to the automotive sector is not required, but candidates should have significant experience in insurance and a thorough understanding of accruals and revenue recognition in that sector. Our client is looking for a minimum of 10 years of experience as a senior accounting professional with a recognized Canadian designation.



Contract Recruiters (Calgary)

As part of our exclusive TalentBench Service, we are seeking 2 senior Contract Recruiters to work on-site at our client’s Canadian Head Office in Calgary. One role is for a short term (1 to 2 month) contract with additional vacation relief work throughout the year; the other is for a 12 month contract with a high-likelihood of conversion to full-time employment with our client. Successful candidates will have a broad-based recruiting background in corporate service roles such as finance, technology, marketing and administration as well as exposure to more traditional oil and gas field service roles in engineering and geology.



Talent Attraction Manager, Professional Services

One of the world’s most respected organizations is undergoing a redesign of their Human Resources service and requires a senior Talent Attraction Manager to assist them during the transition. Beginning as a 6 month contract, the successful candidate will have the opportunity to join our client on a full-time basis at the conclusion of the reorganization. You will manage a high-profile client group and provide them guidance and delivery excellence in filling their challenging mandates. You will also participate as a key member of the talent attraction team and deliver insight into recruiting best practices from other leading professional service firms. Candidates will bring a minimum of 7 years of corporate recruiting experience, preferably with a large professional or financial services organization, and an excellent understanding of the candidate quality required for success in such an environment.



Director, IT Staffing (multiple roles)

Our client continues to expand throughout Canada and is looking for dynamic senior team members to join the excitement! As part of their recent acquisition in Toronto, there is a requirement for 3 new Directors to help lead teams of sales and recruitment professionals focused on IT staffing. These roles will combine the management of existing client accounts together with developing and executing new business development strategies within given industry sectors. As Directors, the successful candidates will participate in the leadership of the firm’s Toronto operations and offer advice and guidance for growing the IT operations on a national basis. Our client offers base salaries, uncapped commissions, target bonuses and extensive benefits, creating one of the most competitive compensation packages in the industry. Our search will focus on candidates with at least 5 years of progressive growth within the IT staffing industry and proven track records of business development success.



Senior Manager, Audit / Senior Manager, Risk

A leading Canadian bank has selected Talent Advisory Group to help identify top performers interested in growing their experience as part of a high functioning group within the Risk and Audit areas. The current team is taking the bank to the next level and our client is interested in discussions with high potential candidates who are open to opportunities to help build and grow these integral areas of the bank. These roles would enable individuals to broaden their skill sets within various business lines globally, and /or to lead and manage these functional areas from Senior Manager to Vice President level. The successful candidates will have experience in Risk (credit, market, operational, enterprise) and / or Audit, superior quantitative analytics and mathematical skills combined with model validation/compliance. A university degree is required and a PhD is preferred.